Dubrovnik named best digitally-ready small town in Croatia


The city of Dubrovnik is the best city in terms of digital readiness, in the category of small towns, according to the analysis of the digital readiness of Croatian cities in 2021, carried out for the third year in a row by the consulting company Apsolon. In the competition of 20 Croatian cities and according to the overall digital readiness index, she took a high third place, just behind Rijeka and Zagreb.

Dubrovnik took absolute victory in three of the five categories – in the area of ​​availability and quality of electronic services, availability of city data and citizen participation in decision-making. In the area of ​​service information and unified payment systems, it took second place.

This recognizes the step that Dubrovnik has taken compared to the previous year through the central city portal e-Dubrovnik, for access to public information, open data and digital services. An example of good practice is the provision of information to citizens on all city accounts via websites, as well as a large set of open data or geographic information systems (GIS) implemented for presentation cartographic spatial data.

“As it encourages citizens to co-decide on proposed budgetary solutions, Dubrovnik is an excellent example of participatory democracy in Croatia,” the analysis indicates.

The mayor of the city of Dubrovnik, Mato Franković, expressed his satisfaction with the results of the analysis, stressing the importance of transparency in public administration and the participation of citizens in decision-making processes.

“The city of Dubrovnik systematically uses and develops new digital and smart city concepts, using modern solutions to improve the overall quality of life and open up its activities to citizens as much as possible. By implementing the Open City system, we have succeeded in ensuring that citizens are involved at the lowest level in the financial operations of the City, but also in the management and participation in decision-making ”, declared the mayor. Franković.

The big winner according to the Global Composite Digital Readiness Index of Croatian Cities this year is Rijeka, which ranks first in the category of large cities. In the group of medium-sized towns, Pula won.

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